Manager, AI and Cloud Solutions

<div class="content-intro"><p>Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world!&nbsp;</p></div><p><strong><span data-contrast="auto">About the Role</span></strong><span data-contrast="auto">:</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-ccp-props="{}">Dragos is looking for a hands-on technical leader to own two of our complimentary workstreams: enterprise cloud infrastructure management and internal AI delivery. As a Manager, AI and Cloud Solutions&nbsp;on our IT team, you'll take prioritized business problems and turn them into reliable, secure, and scalable production services — while building and guiding a small team of cloud and AI engineers. Your scope spans cloud operations across AWS and Azure (architecture, security, cost, and reliability) and AI enablement (deploying AI-powered applications, integrating copilots and agents into enterprise systems, and making them production-ready). This is a hands-on builder and team leadership role for someone who thrives on turning real business problems into durable, scalable technology while also growing and guiding a small team of cloud and AI engineers.</span></p> <p><strong><span data-contrast="auto">Responsibilities</span></strong><span data-contrast="auto">:</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">Implement and manage AI-powered tools, copilots, and workflow automations from POC to production, owning the full technical lifecycle including integrations with enterprise systems via APIs, webhooks, MCP servers, and core SaaS tooling.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Design, deploy, and maintain cloud infrastructure on AWS and Azure, including IAM, VPCs, security groups, multi-account strategies, and cost optimization through Savings Plans and resource right-sizing.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Prioritize capabilities already available in the existing tech stack and design targeted, scalable services only when genuine gaps exist.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own reliability, observability, and security controls across all AI and cloud services, including incident response, debugging complex multi-service environments, and driving continuous improvement in partnership with the Security team.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Instrument solutions, collect adoption metrics and user feedback, and iterate based on real-world usage and business outcomes.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Supervise and mentor a team of cloud and AI engineers and contractors through 1:1s, technical guidance, work planning, sprint prioritization, and professional development.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Set clear expectations, provide ongoing feedback, conduct performance reviews, and contribute to hiring decisions for the cloud and AI engineering team.</li> </ul> <p><strong><span data-contrast="auto">Qualifications</span></strong><span data-contrast="auto">:</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">3+ years of software or systems engineering experience delivering internal tools or services end-to-end (design, build, deploy, operate), including at least 1 year supervising or leading technical staff.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated expertise with AWS and Azure core infrastructure services, including serverless and data services, with the ability to architect and operate production workloads and select the right service for a given use case.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with AWS and Azure cost management practices, including Cost Explorer, Budgets, and tagging strategies to maintain visibility and control over cloud spend.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience building LLM-based applications and enterprise integrations, including APIs, MCPs, automation frameworks, and workflow orchestration.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Working knowledge of practical AI implementation patterns including embeddings, retrieval, prompt engineering, evaluation, and safe rollout practices, with experience on enterprise AI platforms such as Microsoft Copilot, OpenAI, or Anthropic APIs.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with containerization (Docker/Kubernetes) and operating in regulated or security-conscious environments.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to reason carefully about tradeoffs and long-term maintainability of AI-infused systems, and communicate architecture decisions and technical tradeoffs clearly to non-technical stakeholders.</li> </ul> <p><strong><span data-contrast="auto">Compensation</span></strong><span data-contrast="auto">:</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Salary: $165,000</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Competitive Equity Package <span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Comprehensive Benefits Plan<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="none">#LI-JF1 #LI-REMOTE&nbsp;</span> <span data-ccp-props="{}">&nbsp;</span></p> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><p>Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.</p></div>