SMB Account Manager

<div id="message-list_1753099392.885619" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1753099392.885619"> <div class="c-message_kit__background p-message_pane_message__message c-message_kit__message" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--above"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__right" data-qa="message_content"> <div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section"><strong data-stringify-type="bold">* This is a hybrid position. Workdays are Monday to Friday.</strong></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <p><span style="font-weight: 400;">At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including 75% of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?</span></p> <p><span style="font-weight: 400;">At JFrog’s Sales Onboarding program, a 2 weeks professional on-boarding program, you will learn from our professionals all about JFrog and the DevOps industry, JFrog’s products and offerings, Sales tools, methods and processes and experience hands-on sales training. As a JFrog Account Manager, you have the opportunity to join an A team making a strong impact on JFrog’s continued growth by new customer acquisitions. The passion for building relationships will be your driving force. Are you ready to take the leap?</span></p> <h5><strong>As an SMB Account Manager in JFrog you will…</strong></h5> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop long-term customer relationships, while promoting retention and loyalty</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage new logos as well as expansion opportunities and renewals process for portfolio of customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage expansion opportunities and renewals process for portfolio of customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze usage metrics to understand customers’ usage of JFrog’s product (evaluate product adoption)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contact customers throughout the life cycle to identify potential growth opportunities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain long-term account health and relationships; Work with customers to ensure satisfaction and happiness&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Use salesforce.com and another sales enablement tools&nbsp;</span></li> </ul> <h5><strong>To be an SMB Account Manager in JFrog you need…</strong></h5> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of experience in subscription sales role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in managing and owning the full sale cycle from lead to close</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">SaaS experience strongly preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quota carrying experience&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree or equivalent&nbsp;&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Salseforce - advantage&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluent English – Mandatory (read/write/speak)</span></li> </ul>