IT Specialist

<p><strong>IT Specialist – Full Time</strong></p> <p>At JFrog, we're reinventing DevOps to help the world's greatest companies innovate — and we want you along for the ride. We're looking for a responsive, hands-on IT Specialist who's eager to grow, work hard, and thrive in a fast-paced, dynamic environment. If you're a team player at heart who's ready to do more — this is your place.</p> <p><strong>As an IT Specialist at JFrog you will…</strong></p> <ul> <li>Provide end-user technical support and manage core systems and day-to-day IT operations</li> <li>Handle everything from hardware setups to account troubleshooting, delivering best-in-class support</li> <li>Work closely with the global IT team to maintain high security and IT standards across the organization</li> </ul> <p><strong>To be an IT Specialist at JFrog you need…</strong></p> <ul> <li>3+ years of experience in an IT support role</li> <li>Strong experience supporting macOS and Windows environments</li> <li>Experience with Google Workspace and Windows Server technologies (AD)</li> <li>Familiarity with SAML, SSO, and MDM/EMM systems</li> <li>Experience with video conferencing systems — Zoom and Poly hardware is a strong plus</li> <li>Knowledge of TCP/IP, DNS, DHCP, and subnetting — plus!</li> <li>A "think big" mindset — you see beyond the ticket and look for ways to improve systems, processes, and the overall IT experience</li> <li>High-level troubleshooting skills — you dig deep, think critically, and don't stop at the surface</li> <li>Scripting skills (Bash, PowerShell, Python) — plus!</li> <li>Excellent verbal and written communication skills in English</li> <li>A genuine hunger to learn and grow — must!</li> </ul>