People Operations Logistics Coordinator (In-Office)

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Clearwater positions open to candidates located in greater Tampa Bay area.

The People Operations Logistics Coordinator is responsible for handling front office reception and other administrative duties, including but not limited to, greeting guests, answering phones, and handling company inquiries.. This position is also responsible for all mail and shipping for KnowBe4 HQ, managing the processes for shipping to and from our US and international regions, and assisting with People Operations projects and administrative tasks as needed.

Responsibilities:

•  Assist with People Operations projects as needed 
• Greet and welcome guests as soon as they arrive at the KnowBe4 office
• Direct visitors to the appropriate KnowBe4 personnel
• Answer, screen, and route inbound phone calls 
• Maintain office security by following safety protocol and controlling access via the reception desk (ie. issue visitor badges)
• Manage office supply inventory; order supplies as needed, with an emphasis on sustainable items per the Environmentally Preferred Purchasing Policy 
• Responsible for all daily shipping and receiving operations to ensure timely and accurate delivery of materials and mail
• Receive, sort, and distribute all incoming deliveries, mail, and interoffice correspondence across departments
• Process and prepare outgoing mail and parcels, selecting the most cost-effective and efficient shipping options
• Maintain and track inventory of shipping supplies and materials, ensuring stock accuracy and availability
• Provide logistical support for internal office moves, onboarding/offboarding employees, and special company events
• Perform other administrative receptionist duties such as scanning

Requirements:

• High school diploma, or equivalent education
• 4 year college degree or equivalent education and experience preferred
• One (1) year of work experience in a customer-facing, service-oriented position
• Experience with GSuite products (Gmail, Google Docs, Google Sheets)
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome)
• Experience navigating a HRIS system (Dayforce or Workday a plus)
• PHR or SHRM certifications a plus
• Strong attention to detail
• Ability to maintain confidentiality with findings, employee data and Company information; high level of integrity and honesty
• Ability to work independently and be a self-starter
• Strong verbal and written communications
• Good computer skills
• Excellent time management and organization skills
• Positive attitude and pleasant demeanor in handling guests and staff is a must
• Team player who is willing to go the extra mile

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.