Customer Success Manager, Commercial

Software development is changing fast, and code is no longer written by humans alone. Secure Code Warrior is the AI Software Governance platform that gives organizations visibility into how their software is created, strengthens developer capability, and reduces risk before code reaches production. Built on a decade as the world's leading secure coding training platform, we're trusted by enterprises worldwide. We're a venture-backed company with offices in Australia, the United States, Belgium, Iceland, and the United Kingdom.   Join Secure Code Warrior and help us in our mission to create a safer digital landscape. We’re empowering organizations to secure their software–no matter how the code is written!

Based in or near London with the flexibility for periodic office presence and occasional travel for on-site customer engagements.   Commercial Customer Success Managers at Secure Code Warrior take our customers from ordinary to extraordinary through a personalized success journey that guides, coaches, and nurtures their organization through maximum engagement and adoption, resulting in best-in-class cybersecurity practices.  

As a Customer Success Manager at Secure Code Warrior, you'll transform customers from ordinary to extraordinary by delivering personalised success journeys that drive maximum engagement, platform adoption, and best-in-class cybersecurity practices.

You are a strategic partner and passionate advocate who demonstrates measurable business value to customers at every touchpoint. Your stakeholder management expertise and resourcefulness enable you to collaborate across teams, solve complex challenges, and consistently exceed customer expectations.