Technology Vendor Lead

About the role

ID.me is rebuilding its procurement and vendor management function as a lean, AI-augmented operating model. We've already delivered millions in annualized COGS and OPEX efficiencies through strategic vendor renegotiations, and we're now extending that same rigor across the full vendor portfolio – proactively, continuously, and at scale.

This is a builder's role, not a process role. You'll be the second human in a function designed to run on modern tooling and AI agents, working directly with the Strategic Vendor Management leader to deliver outcomes that traditionally required a much larger team. If you're the kind of operator who looks at a tail of 100 vendors and thinks "I can find $XM in this," and you're equally comfortable planning and executing a negotiation strategy as configuring a workflow in a Procurement Tooling system, this role is tailor made for you.

You will own proactive coverage of the vendor portfolio outside the largest strategic relationships – driving consolidation, eliminating duplicative spend, renegotiating mid-tier contracts, and running the operational backbone of the function so that procurement at ID.me is materially more efficient than peer companies at our scale.

You will also have exposure to the cutting-edge strategic vendors ID.me uses to protect the American government from nation-state threat actors. This is a unique role and opportunity, you will learn how to build and operate a lean system in the age of AI.

What you'll do

• Drive value across the vendor tail. Independently identify, prioritize, and execute renegotiations across mid-tier vendors. Bring quantified savings, term improvements, and risk reduction to every renewal cycle.
• Eliminate duplicative spend. Hunt across the SaaS and technology portfolio for overlapping tools, dormant licenses, and consolidation opportunities. Build the business case, run the cross-functional alignment, execute the consolidation.
• Onboard, evaluate, and offboard vendors. Run vendor selection processes for new technology. Coordinate POCs, structure pilots, capture performance data, and make sourcing recommendations grounded in data.
• Operate the procurement system of record. Own day-to-day administration and continuous improvement of Procurement Tools – intake configuration, approval workflows, vendor records, renewal calendars, audit trails. The system you operate is the function's leverage – making it work well is core to the role.
• Run the AI agent layer. Configure, monitor, and improve the AI agents that handle intake triage, renewal monitoring, contract review, and anomaly detection. You won't build the agents from scratch, but you'll be the operator who makes them sharper over time.
• Partner cross-functionally. Work directly with FP&A, Legal, GRC/Risk, InfoSec, Privacy, and business owners across the company. Procurement at ID.me succeeds because it accelerates other functions, not because it gatekeeps them.

What you'll bring

• 5+ years in procurement, vendor management, FP&A operations with vendor facing experience, consulting, or a closely adjacent operations role. Title and tenure matter less than what you've actually delivered.
• A track record of negotiated outcomes you can speak to specifically. What the situation was, what you did, what you saved or improved.
• Genuine comfort with modern AI tools as part of how you work day-to-day – prompting LLMs to accelerate research and drafting, using AI features inside procurement and contract tools, identifying where AI can replace manual effort. This is non-negotiable.
• Strong systems instincts. You've implemented or significantly improved procurement, finance, or operations tooling (Ramp, Coupa, Zip, Tropic, Spendflo, Ironclad, NetSuite, or similar). You see workflows as configurable systems, not fixed processes.
• Cross-functional operator orientation. Comfort leading a conversation with a stakeholder twice your level on why three of their tools should be one. Diplomatic but not deferential.
• Ownership, mastery and confidence: This role will involve owning relationships with business partners across the organization, and understanding the product and its value to such a level you will be explaining it to C-Suite contract approvers.
• Bias to action. You will be given autonomy in this role – we need someone who treats that as fuel, not as ambiguity.

What you won't be doing

• Sitting in a queue waiting for tickets.
• Running RFPs as a process for its own sake.
• Defending the existing way of doing things.

Compensation and level

This role is structured at the Manager level with room for impact and growth as the function scales.

Why this role matters

The Strategic Vendor Management leader owns the largest strategic relationships and the orchestration vision for ID.me's vendor portfolio. This role is the proactive coverage layer that makes the rest of the function work – the operator who reaches into the long tail, drives consolidation, runs the systems, and lets the strategic work happen at scale. It's a high-leverage seat at a moment when the function is being rebuilt around modern tooling, AI, and a small team designed to outperform much larger procurement organizations.

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