Director, Product Experience & Design - India

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.  

JumpCloud is Intelligent, Secure IT.

The role

Every organization now runs on identities, devices and, increasingly, AI agents. Someone has to decide who and what gets access to what, and keep it secure. At JumpCloud, that is often a small IT team responsible for an entire workforce across Mac, Windows, Linux and mobile, using one platform in place of several. For them, the experience is the product. When it is clear, a lean team runs what once took a stack of tools and a much larger staff. When it is not, people get locked out and risks go unseen.

That experience will change more in the next two years than in the last ten. Admins will ask an assistant instead of opening a console. AI agents will need identities, permissions and oversight of their own. Some of our most important experiences will have no screen at all.

We are looking for the design leader who will define what comes next. You will set the experience vision for the platform, decide where design invests across the interface, AI and headless experiences, and build a team known for its craft and its judgment. You will sit with Product and Engineering leadership as an equal partner, and your measure will be simple: how much easier, safer and faster our customers' work becomes.