Senior Technical Product Manager, Certificate Lifecycle Management

Description

Keeper Security is hiring a Senior Technical Product Manager, Certificate Lifecycle Management to join our Product team and help define and grow Keeper’s certificate management capabilities. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL or El Dorado Hills, CA metro areas. 

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help enterprises discover, secure, automate and govern digital certificates and machine identities across complex environments. 

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Job

This role will define and drive the product strategy, roadmap and market direction for Keeper’s certificate lifecycle management capabilities. The ideal candidate brings direct experience in certificate management, public key infrastructure, machine identity or a closely related cybersecurity market and understands how enterprises discover, issue, renew, rotate, revoke and govern certificates across cloud, on-premises and hybrid environments. This is a highly technical product role that requires close partnership with Engineering, Security, Solutions and customers on PKI architecture, certificate authorities, cryptographic standards, automation workflows, APIs and enterprise integrations. The Senior Technical Product Manager will translate complex customer, technical and market requirements into secure, scalable and intuitive capabilities that improve visibility, reduce certificate-related risk and support automated lifecycle management.

Responsibilities

• Own the product vision, strategy and roadmap for Keeper’s certificate lifecycle management capabilities
• Identify and prioritize product opportunities based on customer needs, market trends, competitive intelligence and business impact
• Develop a deep understanding of certificate and machine identity workflows across security, infrastructure, DevOps, cloud and application teams
• Translate technical requirements into clear product specifications, user stories, acceptance criteria and execution plans
• Partner closely with Engineering on certificate discovery, issuance, renewal, rotation, revocation, policy enforcement and automation capabilities
• Define product requirements for integrations with public and private certificate authorities, cloud platforms, load balancers, web servers, Kubernetes environments and DevOps toolchains
• Work with customers, Solutions Engineering and Support to understand certificate-management challenges, validate requirements and improve adoption
• Shape administrator and developer experiences across certificate inventory, enrollment, deployment, monitoring, alerting and remediation workflows
• Define capabilities that improve certificate visibility, ownership, expiration management, cryptographic compliance and operational resilience
• Evaluate competitive products and market developments across certificate lifecycle management, PKI, machine identity and cryptographic agility
• Define and track product success metrics, including adoption, certificates under management, automation rates, renewal success, risk reduction and revenue contribution
• Coordinate across Engineering, Security, Marketing, Sales, Solutions and Documentation to support product launches and go-to-market execution
• Use AI-enabled tools such as Claude, ChatGPT or similar platforms to improve product research, technical analysis, requirements development, documentation and day-to-day execution

Requirements

• 5+ years of product management, product architecture or related experience with technical, infrastructure-focused or cybersecurity products
• Direct experience working with certificate lifecycle management, PKI, machine identity, cryptographic key management or a closely related cybersecurity product
• Strong understanding of the certificate lifecycle, including discovery, inventory, enrollment, issuance, deployment, renewal, rotation, revocation and expiration management
• Strong knowledge of PKI concepts, certificate authorities, certificate chains, trust stores, private keys and X.509 certificates
• Familiarity with certificate protocols and standards such as ACME, SCEP, EST, OCSP, CRL and TLS
• Strong technical fluency with APIs, automation, authentication, cloud infrastructure and enterprise system integrations
• Ability to read technical documentation, understand implementation details and work effectively with engineers on architecture, requirements and tradeoffs
• Experience defining and delivering security-sensitive, infrastructure-focused or integration-heavy product capabilities
• Familiarity with certificate-management use cases across cloud, hybrid and on-premises environments
• Strong customer discovery, market analysis and product prioritization skills
• Excellent written and verbal communication skills, with the ability to translate complex PKI and cryptographic concepts for executive, customer and engineering audiences
• Experience working in Agile software development environments
• Ability and willingness to use AI-enabled tools such as Claude, ChatGPT or similar platforms to support research, technical analysis, documentation, prioritization and workflow efficiency
• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business or a related field, or equivalent practical experience

Preferred Qualifications

• Product management or product architecture experience with a certificate lifecycle management or machine identity platform
• Familiarity with platforms such as Keyfactor, DigiCert, Venafi, AppViewX, Sectigo or similar products
• Experience with Microsoft Active Directory Certificate Services or other public and private certificate authority environments
• Experience supporting certificate automation across Kubernetes, service meshes, cloud workloads, CI/CD pipelines, web servers, load balancers and network devices
• Familiarity with hardware security modules, key management systems and cloud key-management services
• Understanding of certificate policy, cryptographic standards, algorithm transitions and crypto-agility requirements
• Experience with regulated or security-sensitive enterprise environments
• Hands-on experience using APIs, command-line tools, scripts or technical prototypes to test certificate-management workflows
• Experience with machine identities, non-human identities, secrets management or privileged access management
• Experience launching and growing technical SaaS, security or infrastructure products
• Experience using AI-assisted product development or technical research workflows to accelerate discovery, analysis, documentation or prototyping

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.)
• Above-market annual bonuses
  
  

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

 

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents

Information We generate:

• Interview notes, assessments, communications
• Scheduling information

Information From Others:

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations

3. Legal Basis

• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

• HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. 

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com