Customer Success Manager - IAM/IGA - Canada

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

As a Customer Success Manager (CSM) at Saviynt, you will champion customer loyalty and product adoption by aligning our innovative solutions directly with our clients' core business goals. You will drive value-based outcomes through strategic oversight, adoption coaching, metrics analysis, and identifying opportunities for expanded services. By conducting routine health checks and coordinating proactive remediation, you will ensure our customers stay firmly on track to hit their milestones. Success in this role means higher customer satisfaction, stronger retention, account expansion, and building passionate brand advocates who eagerly recommend Saviynt.

Location Note: While this is a remote position, candidates must currently reside in Canada and be geographically aligned with our regional customers.